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Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be credited within 5-7 days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. Replacements and exchanges will be delivered within 3-5 days .If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Thank you for choosing herbal Nutrition for your wellness needs. We aim to provide you with a seamless and efficient shopping experience. Please take a moment to review our Shipping & Delivery Policy to understand how we process and deliver your orders.
Shipping Information
- Delivery Time: We strive to deliver your orders promptly. orders will be shipped and delivered in 5-7 business days from the date of purchase. Please note that delivery times may vary depending on your location and other factors beyond our control.
- Shipping Method: We partner with trusted carriers to ensure the safe and timely delivery of your orders. Our shipping methods are selected to provide the best possible service for your specific location.
- Order Tracking: For your convenience, we provide order tracking information. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
Shipping Charges
- Free Shipping: We offer free standard shipping on orders over a specified amount (if applicable), providing you with added value for your purchases.
- Shipping Fees: For orders below the specified amount (if applicable), shipping fees will be calculated based on your location and the weight of the products in your order. You will see the shipping charges during the checkout process before you finalize your purchase.
Delivery Address
- Accurate Information: To ensure the successful delivery of your order, please provide accurate and complete delivery address information during the checkout process. We cannot be held responsible for delivery issues resulting from incorrect or incomplete address details.
Delivery Confirmation
- Signature Requirement: In some cases, a signature may be required upon delivery to ensure the safe receipt of your order. Please check the carrier’s delivery policies for further details.
Need help?
Contact us at {email} for questions related to refunds and returns.
TRADE NAME-MR BALKAR SINGH